Building a User-Centric Recruitment Process with CareerBuilder

Building a User-Centric Recruitment Process with CareerBuilder Bridget Hughes May 18, 2021

March 29, 2026 · 3 min read · Testing Guide

Building a User-Centric Recruitment Process with CareerBuilder

Bridget Hughes
May 18, 2021

It ’ s safe to say that most people don ’ t like job hunting. Applicants are stressed trying to impress likely employer, while companies with exposed roles are worried about appeal the best talent.The last thing anyone needs is a recruitment operation strained by poor quality HR software, especially now that the proletariat marketplace is roaring back as COVID vaccinations are rolling out.According to& nbsp; the United States ’ Department of Labor, company have added job for four consecutive months, payoff are pick up, and those that have been out of work due to the pandemic are re-entering the workforce. & nbsp;

At the center of this whirlwind are HR software companies like Friend of mablCareerBuilder, a global supplier of end-to-end human capital solutions that help companies recruit and retain great talent. With mabl, CareerBuilder maintains quality and a laser-focus on ameliorate the user experience. & nbsp;

Managing a Wide Range of User Experiences

CareerBuilder function a large audience that includes everyone from small business owners and global HR directors to job seekers in battleground as various as construction, healthcare, and communications. To deliver a quality experience to each of these groups, the CareerBuilder quality team relies on uninterrupted scholarship and improvement to stay forwards of user expectations. The team plays a critical role in ensuring character for every user by managing the automation team and building the POCs, frameworks, and other mechanization result for various projects. As a customer-centered organization, QA ’ s top priority is make sure that the CareerBuilder web coating act for every jobseeker ’ s browser, so that every CareerBuilder visitor has the like quality experience while seek for their next opportunity. & nbsp;

It ’ s also important that the CareerBuilder recruitment application integrates seamlessly with recruiters ’ employee management systems. But their bequest scripted automatize testing resolution often derailed this focus as it forced the CareerBuilder QA team to spend the bulk of their clip on maintenance for specific tests related to browser and OS variation, rather than developing a quality strategy that rest ahead of user expectations.

Less Maintenance, More User Focus

Since CareerBuilder relies on a CI/CD pipeline, their developer have committed to a “ fail fasting ” ism. They write code as fast as possible, test it as tight as possible, then clean out the failures and put the codification into production. Unfortunately, CareerBuilder found that their bequest script automated testing created a bottleneck. The duple pressures of examination maintenance and manual examination be very time-consuming for a small team handle a global software product suite. & nbsp;

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The manual examination process was such a problem that CareerBuilder ’ s quality leaders were care that it would burn out their budget, as well as the QA engineers that they relied on to maintain and run their tests. & nbsp;

Remember that CareerBuilder is an covering that ’ s supposed to be accessible to workaday users with a range of technical skills, which intend that an important aspect of efficacious exam is user-centricity. By forcing QA faculty to focus on the technicalities of conserve scripted tests, that significant aspect was lost. The day-to-day needs of technical test direction were dominate a user-centric calibre strategy, despite the priorities of the testing team. & nbsp;

In order to re-focus examine on usability for their consumers, CareerBuilder needed to find a less tenuous testing framework that could adapt to their wide range of user journeys. With mabl, keep in price of compatibility with the environment and browser, the QA team has saved 80 % of the time typically drop on test automation. Yet compared with their late testing scheme, the CareerBuilder QA team has increased test reportage by 30 %. & nbsp;

Making HR Technology More Human & nbsp;

Recruiting and retaining top talent is a trying process that requires significant time and effort by hiring managers, organizations, and job quester alike. As zillion of citizenry seek to rejoin the men or find new opportunities, HR technology leader and Friend of mabl CareerBuilder is ensuring that hiring managers get the resources to connect with the best endowment across mobile and web browser for a seamless, stress-free hiring experience. & nbsp;

81 % of companies compete on client experience alone. Is your quality strategy keeping up? Joinmabl ’ s 14-day free trialto see how select technology can support customer-centered testing for your team. & nbsp;

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