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Common Foldable Device Issues in Neobank Apps: Causes and Fixes

Foldable devices have introduced a new set of challenges for neobank app developers, with their unique screen sizes and folding mechanisms. These devices can cause a range of issues, from layout probl

June 12, 2026 · 4 min read · Common Issues

Introduction to Foldable Device Issues in Neobank Apps

Foldable devices have introduced a new set of challenges for neobank app developers, with their unique screen sizes and folding mechanisms. These devices can cause a range of issues, from layout problems to functionality errors, that can negatively impact the user experience.

Technical Root Causes of Foldable Device Issues

The technical root causes of foldable device issues in neobank apps can be attributed to several factors, including:

Real-World Impact of Foldable Device Issues

The real-world impact of foldable device issues in neobank apps can be significant, with:

Examples of Foldable Device Issues in Neobank Apps

Here are 7 specific examples of how foldable device issues can manifest in neobank apps:

  1. Layout issues: The app's layout may not adapt correctly to the foldable device's screen size, causing elements to overlap or become distorted.
  2. Button and input field issues: Buttons and input fields may not be accessible or usable when the device is folded, making it difficult for users to navigate the app.
  3. Transaction history issues: The transaction history may not display correctly on foldable devices, with transactions being cut off or not visible at all.
  4. Payment processing issues: Payment processing may not work correctly on foldable devices, leading to errors or failed transactions.
  5. Biometric authentication issues: Biometric authentication, such as facial recognition or fingerprint scanning, may not work correctly on foldable devices.
  6. Push notification issues: Push notifications may not display correctly on foldable devices, with notifications being cut off or not visible at all.
  7. Security issues: Foldable device issues can also lead to security vulnerabilities, such as exposed sensitive data or unauthorized access to user accounts.

Detecting Foldable Device Issues

To detect foldable device issues, neobank app developers can use a range of tools and techniques, including:

Fixing Foldable Device Issues

To fix foldable device issues, neobank app developers can use a range of techniques, including:

Code-Level Guidance

For example, to fix layout issues on foldable devices, developers can use the following code:


// Use a responsive design approach to adapt the layout to different screen sizes
public class MainActivity extends AppCompatActivity {
    @Override
    protected void onCreate(Bundle savedInstanceState) {
        super.onCreate(savedInstanceState);
        setContentView(R.layout.activity_main);

        // Use a layout that adapts to different screen sizes
        ConstraintLayout layout = findViewById(R.id.layout);
        layout.setAdapter(new GridAdapter(this));
    }
}

Similarly, to fix biometric authentication issues on foldable devices, developers can use the following code:


// Implement biometric authentication alternatives, such as PIN or password authentication
public class BiometricAuthenticationActivity extends AppCompatActivity {
    @Override
    protected void onCreate(Bundle savedInstanceState) {
        super.onCreate(savedInstanceState);
        setContentView(R.layout.activity_biometric_authentication);

        // Check if biometric authentication is available
        if (BiometricManager.from(this).canAuthenticate() == BiometricManager.BIOMETRIC_SUCCESS) {
            // Use biometric authentication
            authenticateBiometrically();
        } else {
            // Use alternative authentication method, such as PIN or password authentication
            authenticateAlternatively();
        }
    }

    private void authenticateBiometrically() {
        // Implement biometric authentication logic
    }

    private void authenticateAlternatively() {
        // Implement alternative authentication logic
    }
}

Prevention: Catching Foldable Device Issues Before Release

To catch foldable device issues before release, neobank app developers can use a range of techniques, including:

By using these techniques, neobank app developers can help ensure that their apps are compatible with foldable devices and provide a seamless user experience. SUSATest, an autonomous QA platform, can also be used to test neobank apps on foldable devices, providing a range of tools and features to help identify and fix issues. With SUSATest, developers can upload their APK or web URL and the platform will explore the app autonomously, identifying issues such as crashes, ANR, dead buttons, accessibility violations, and security issues. The platform also provides auto-generated Appium and Playwright regression test scripts, as well as WCAG 2.1 AA accessibility testing and security testing. By using SUSATest, neobank app developers can help ensure that their apps are compatible with foldable devices and provide a seamless user experience.

Test Your App Autonomously

Upload your APK or URL. SUSA explores like 10 real users — finds bugs, accessibility violations, and security issues. No scripts.

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