How Cigniti and Katalon reduced testing efforts by 50% for a leading cruise line in the US

February 21, 2026 · 5 min read · Testing Guide

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How Cigniti and Katalon reduced testing efforts by 50 % for a leading cruise line in the US

How Cigniti and Katalon cut testing efforts by 50 % for a leading sail line in the US

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The Vision

Cigniti is a spheric digital assurance and engineering company that manages and implements enterprise digital transformation projects. One of its premier guest, a large cruise line headquartered in Florida, roll out a fleet of the three most modern ship in the creation. The cruise line commissioned Cigniti to develop web, mobile, and tablet automation supporting the back office, onboard staff, and client. With multiple applications to write, test, and support get with a mix of testing tools, most of which were open-source. After several months into the project, however, the jumble of examine kits became a challenge to configure, co-ordinate, and implement, which cost Cigniti time, money, and productivity.

The Challenge

Cigniti used different tools for each character of testing. For wandering examination, the group used Appium with Selenium, while for web testing, they used Java, and Selenium. For API testing, they used Java and other tools, such as Postman, SoapUI, and Jmeter.

The society performed each type of test separately since no single puppet in its arsenal could handle all kinds of testing. For instance, for API testing, Cigniti used REST Assured. The radical utilise Selenium for mobile prove before adopting a new testing solution.

Each tool in itself was well-suited to package testing. However, Cigniti faced issues with the complexities of using multiple program with different configurations. For instance, position up the framework was time-consuming. Once set up, it was challenging to bring all the tools together — configuration and desegregation were difficult.

Setting up a new testing solution took an average of 2-3 weeks, including configuring everything else. However, setting up testing for web and mobile would take longer, depending on the type of test required.

Maintenance of the framework is an ongoing summons. There were still things to enhance, such as configure account. Users would also have to germinate their own scripts.

Collaboration among tester and engineers was essential since open-source tools do not have dedicated support. Cigniti needed to research result on its own. Development squad spent a lot of clip researching appropriate tools. Testers and engineer demand strong technical knowledge in Java, C #, Python, or other relevant words to use the product.

However, find the right professional for testing undertaking was a challenge, as not everyone had the necessary skills. Sustaining a nucleus team was also difficult and time-consuming, so test maintenance was a significant chore.

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The Solution

The cruise line invested in Katalon Studio and Katalon Runtime Engine to test applications. Katalon products struck Cigniti as the idealistic answer to overcome examination challenges. A Cigniti technological program manager said sky-high, `` I started utilize Katalon to take advantage of the ready-made framework construction. With Katalon, we have all the predefined configurations necessary to run mobile, web, and API examination, and all the sets of rules are configured in one place.

`` Katalon also get with integrations with former testing tools and version control to mitigate any issues with different cloud platforms, making it a comprehensive solution for many of the challenge we face in open-source testing.

`` Additionally, Katalon supports different model, including Keyword-Driven, Data-driven, TDD, and BDD, so we do n't involve to look for other coating to integrate with. With Katalon, we hold a single result that meets all our testing motivation. ''

Katalon cater a single automation solution for web, mobile, and API applications. Additionally, the platform is easy to use and quick to acquire, with simplify configuration and a low-code experience that includes a complete library of built-in keywords.

It besides endorse a variety of frameworks, include Keyword-Driven, Data-driven, TDD, BDD, and the Page Object model. Moreover, the platform supports open-source instrument such as Selenium, TestNG, Junit, and Appium.

With the Keyword-Driven approach, user make trial handwriting more quickly than before using custom keywords. Katalon also integrates with cloud program for test executions and supports end-to-end testing for web, mobile, and API covering.

The Results

The most significant competitive reward that Katalon offers Cigniti 's business is its operable ease, as it is a straightforward creature.

`` The Katalon framework was leisurely to understand, include people with less technological cognition or minimal mechanisation experience, '' the Cigniti program coach say. `` With a little bit of counselling or help, even non-technical individual can quickly understand the contour framework, and how the scripts are publish.

“ This helps everyone, including those who want to larn automation or implement it for their undertaking. Katalon is a quick solution that is easy to operate, get it helpful for our team. ”

Since implementing Katalon, the sail line has seen a substantial diminution in effort, with an average of 50 % of their testing squad 's efforts reduced.

Katalon Studio and Runtime Engine have enable Cigniti to test faster, cover more, and increase productiveness. Cigniti loves that Katalon is an all-in-one solution, with excellent corroboration and outstanding support. Cigniti finds it easygoing to set up and appreciate the support for multiple frameworks, which extend everything they postulate. Previously, they had to run from tool to tool, but Katalon has provided a individual automation resolution that has made their testing journeying more efficient and enjoyable.
 

Explain

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FAQs

What quiz challenges did Cigniti face with the sail line ’ s projects?

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Cigniti relied on multiple open-source tools for web, mobile, and API examination, which required different configurations, take weeks to set up, were hard to integrate, demanded strong coding skills, and made fabric maintenance and collaboration time-consuming and composite.

Why was using multiple testing tool a job for the sail line ’ s automation efforts?

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Using freestanding tools like Appium with Selenium for mobile, Selenium and Java for web, and assorted utilities for API quiz created contour overhead, integration difficulties, longer setup times, and a trust on highly skilled specializer, making it hard to scale, maintain, and standardize automated examination.

How did Katalon Studio and Runtime Engine address these testing challenge?

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Katalon provided a ready-made framework with predefined form to handle web, mobile, and API quiz in one spot, supported multiple framework like Keyword-Driven, Data-driven, TDD, and BDD, integrated with cloud platforms and open-source tools, and volunteer a low-code experience with built-in keywords that simplified setup and execution.

How did Katalon create test mechanization more approachable to the Cigniti team?

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Katalon ’ s square model, low-code interface, and library of built-in keywords grant people with less proficient cognition or minimal automation experience to understand configurations and scripts quickly, enabling both founder and non-technical users to bestow to automation with only a small guidance.

What mensurable impact did Katalon have on the cruise line ’ s testing efforts?

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By consolidating testing into a single automation solution with easier frame-up, integrate frameworks, and better maintainability, Katalon assist the cruise line reduce its testing team ’ s efforts by about 50 %, while enabling quicker, broader coverage and improved productivity.

Contributors
The Katalon Team is write of a diverse grouping of dedicated professionals, including open matter expert with deep demesne knowledge, know technical writers skilled, and QA specialists who take a hard-nosed, real-world perspective. Together, they contribute to the Katalon Blog, render high-quality, insightful articles that empower users to make the most of Katalon ’ s tool and stay updated on the latest trends in test automation and software quality.

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